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Digital Disruption & the Socio-Tech Business Model – A Travelers Case Study
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When: March 20, 2018
7:30 am
Where: Upward Hartford
20 Church Street
Mezzanine Floor
Hartford, Connecticut  06103
United States
Contact: John Aliberti

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HRLF Presents:
Digital Disruption & the Socio-Tech Business Model
- A Travelers Case Study     


Digital disruption is no longer in the horizon, it is here. Three quarters of executives in a recent Infosys report indicate Artificial Intelligence will be critical to their organizations success, 40% think AI will drive revenue by 2020 and analysts think 40% of jobs in the insurance industry will be automated by 2026. Technology has moved from a department to being at the center of value creation for efficiency, customer experience and virtual marketplaces giving rise to a new Socio-Tech business model. Join us for a panel discussion with senior business leaders from the Travelers sharing their viewpoints and experiences as they evolve their organizations to meet the needs of their customers and employees in a digitally focused world. You will gain perspectives and understanding of:

  • Background data on what is happening in the digital domain and the rapid emergence of the Socio-Tech business model.
  • How The Travelers is experiencing these digitally driven changes and opportunities
  • How The Travelers is responding across their business model
  • What are the implications and challenges for HR organizations and The Travelers approaches to addressing them
  • How can HR leaders be agents for what appears to be once in a lifetime levels of change.

Tuesday, March 20, 2018
7:30 - 8:15am. - Full Breakfast Available / Networking 
8:15 - 10:30am - Program

Upward Hartford
20 Church Street

Hartford, CT 06103

Our Panelists from Travelers:

  • Susanne Figueredo, SVP, Business Insurance Operations
  • Jason Galvin, VP & CIO Enterprise eBusiness
  • Bruce Gifford, SVP, SVP, Enterprise Chief Data and Analytics Officer (CDAO)
  • Janette Suffern, VP, Technology Human Resources 


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